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FAQ
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How do I find specific product information?Product information, including specifications, sizes, and materials, can be found on the product pages. If you have specific questions, you can reach out to our customer support for assistance.
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What is Tennis TradeTennis Trade is an online platform operated by Sportsbay Limited in Malta, where you can explore and purchase a wide range of tennis products, including rackets, shoes, bags, balls, grips and accessories.
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Where is your store situated?Our Store is situated at the Marsa Sports Club, Aldo Moro Street, Marsa.
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How do I place an order on Tennis Trade?To place an order, simply browse our product catalog, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order.
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What payment methods are accepted?We accept various payment methods, including credit and debit cards. You can find the full list of accepted payment methods at checkout.
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Do you offer delivery?Yes, we offer delivery to Malta.
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Is Delivery to Malta free?We offer free delivery to Malta for purchases over €50.
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Can I purchase online and pick up my order in store?Yes you can. Just choose the option at checkout. We will advise you by email when your order is ready to be picked up. Pick up is at Tennis Trade, Marsa Sports Club, Aldo Moro Street, Marsa, Malta
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How long does it take to receive my order?We usually aim to deliver in 1 to 3 business days.
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Can I return a product I'm not satisfied with it?Yes, as an EU consumer, you have the right to withdraw from your purchase within 14 days from the date you received the product. Please refer to our for detailed information.
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